Case Study
Recap: When an air compressor breaks down at a large medical facility, you don’t have many options. Repairs can take days or even weeks, and finding a replacement isn’t always easy. Thankfully, when a compressor broke down at a large Puerto Rican medical gas facility, OTC's Air Rental team was ready to help.
Our Challenge
In Puerto Rico, a large facility producing gases for the medical industry experienced a critical failure. The main compressor at this location stopped working, and production came to a sudden halt. Without a compressor in place, the operation could no longer produce life-saving resources.
Compressor breakdowns are never an easy fix, but this situation was made more complex by the specific needs of the facility. It needed a massive centrifugal compressor that could produce oil-free air. With strict medical regulations in mind, the replacement compressor needed to produce this clean air while still matching the output requirements of the operation.
Our Solution
After hearing about the situation, the OTC team quickly got to work. Consulting with the facility's engineers, OTC was able to recommend a compressor that could replace the broken machine. Not only would this compressor be able to easily handle the needs of the facility, but it could do so while producing the highest-quality, oil-free air.
The location of the facility in Puerto Rico posed shipping challenges, but OTC was able to handle the logistics of this complex order. OTC sent a service team along with the compressor, and with the help of the facility's on-site employees, OTC had the new compressor up and running in no time.
Less than two weeks after the compressor broke down, OTC had a working replacement in place
Results
Less than two weeks after the compressor broke down and crippled this essential medical facility, OTC had a working replacement in place. Relying on their experience and expert knowledge of air compressors, the OTC team recommended a machine that has worked flawlessly for nearly a year. OTC's emergency services not only got this facility back up and running in just days, but the replacement has been able to keep production going uninterrupted for months.
