Expert Service and Maintenance Capabilities
Keep Your Compressed Air Equipment Operating at Top Performance
Are you looking to lower operating and repair costs, while extending your equipment’s capabilities?
OTC’s preventative maintenance Customer Service Agreements (CSAs) help companies like yours maximize the performance, reliability, and lifespans of their machinery.
We have over 300 factory-trained technicians throughout the United States who are dedicated to meeting the preventative maintenance needs of our service agreement customers.
OTC has a full inventory of OEM and OEM equivalent parts to ensure our customers’ equipment operates at top performance. With 24/7/365 support, we are here to help when you need us.
Ensure Your Equipment Runs Smoothly: Contact Us Today!
Industry Leading Customer Service and Support
OTC services all brands of compressed air equipment, including Atlas Copco, and offers a variety of service options to meet your exact needs.
Our team of experienced technicians take care of your equipment – while you take care of your business. The CSA is our promise to provide you with the tools and resources you need to get the most out of your products.
OTC's Customer Service Agreement Options
Customer Service Agreements with OTC Industrial Technologies take the worry out of purchasing a new compressed air unit, with a focus on eliminating issues before they happen, providing rapid solutions, and getting operations back up and running as quickly as possible.
With three levels CSAs to choose from, you can find the support and service that works for your business, giving you peace of mind from the industry leader in compressed air service.
Custom Preventative Maintenance
Our Custom CSA package is loaded with features and benefits you won’t find from our competition. Just a few of the benefits you’ll see include:
- Preventative maintenance schedules analysis
- Multi-point inspection
- Complete air system checks
- 24/7 service support
- High quality OEM, or OEM-equivalent replacement parts
- Customized Customer Service Agreements (CSAs)
5-Star Preventative Maintenance
Experience the best customer service in the industry by upgrading to our CSA 5-Star Package. This package comes with all the benefits of our Custom CSA package and additional features like:
- Factory warranty support that maintains and extends your warranty
- Atlas Copco and other OEM dedicated parts design that offers the highest-quality components and replacements
- Oil analysis program
- Shock Pulse Measurement Analysis to monitor bearing conditions
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Proactively rebuild controls items to ensure peak efficiency and reliability
Full Responsibility
With our Full Responsibility CSA package, OTC takes on the responsibility to ensure your equipment is always running at peak performance.
This CSA gives your maintenance team the support they need and your operations an extra level of protection and expertise. You’ll never have to worry about maintenance schedules or replacement parts again. You’ll also find benefits such as:
- Bumper-to-bumper warranty protection
- Highest quality Atlas Copco components, and replacement parts
- Support to maintain warranty requirements
- Manufacturer-recommended product and technology upgrades
Learn More about OTC’s Customer Service Agreements
For over three decades, OTC has provided our customers with worry-free, cost-effective service, and repair solutions to keep their compressed air equipment operating at peak performance and efficiency.
Trust OTC to keep your production facility running seamlessly, so you can focus on delivering top-quality products and maintaining customer satisfaction.
Contact an expert today to learn how OTC’s Preventative Maintenance services can deliver savings, efficiency, and maximum equipment performance.