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Expert Service and Repair for Industrial Products

Reduce Costs and Downtime of Industrial Equipment with OTC

Trust OTC for Service & Repair

Having to replace your critical industrial equipment can be costly, leading to downtime and stoppage of production. Repairing your equipment is a faster, more cost-effective solution that can reduce overall lead time for products. With OTC’s service and repair offerings, our team of expert technicians can evaluate your current products and provide a maintenance and repair solution that keeps your business running by lessening critical downtime.

Regardless of if you need service on robotics, hydraulics, gearboxes, servo motors, electrical and more, OTC is your one-stop shop for all your maintenance needs. OTC offers service and repair for one-off repairs or for ongoing support, customizing each solution specifically to your business.

Let OTC take the work of repair management off your plate!

OTC Customer Service Agreements on Industrial Products

At OTC, we offer customizable customer service agreements to ensure your service and repair needs are tailored to your business. No matter the product, OTC is your trusted source for equipment maintenance, regardless of brand, style, size, or configuration.

Our customer agreements cover the following services:

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Equipment Health Diagnostics and Monitoring:

We provide 24/7 cloud-based remote monitoring and reporting designed to optimize the uptime and minimize the planned downtime of all your equipment. This includes monitoring vibration, temperature, speed, and torque monitoring.

Gearbox and Drive Shafts

Gearbox and Drive Shafts:

We offer a range of comprehensive services to maintain, repair, and refurbish your gearbox, drive shafts and u-joints.

Hydraulic Repair

Hydraulic Repair:

We are committed to providing top quality hydraulic product repairs, ensuring that all hydraulics cylinders, pumps, actuators, and values are restored to their original condition.

Servo Motor Repairs

Motor Repairs:

We are a one-stop shop for all your electric motor repair needs. Our team of experts possess the knowledge and experience to restore your AC or DC motor and generators back to its optimal performance level.

Midwest Distribution

Servo Motor Repairs:

It is crucial to maintain the smooth functioning of your servo systems, so our team uses cutting-edge equipment to swiftly diagnose any problems and provide customized solutions that cater to your unique needs.

Robotics

Robotics:

We understand the need for fully functional industrial robots to ensure uninterrupted operations in manufacturing and production facilities. Our team has the expertise to repair robots of all sizes and brands; including arms, controllers, electro-mechanical components, and teach pendants.

Electrical Repairs

Electrical Repairs:

We know that electrical repairs are critical to ongoing operations. We provide repairs on printed circuit board drives, HMIs, VFDs, AMPs, PLC’s, and teach pendants to keep you running.

  • LOGISTICS
  • WAREHOUSE& INVENTORY
  • EXPERTISE
  • VENDOR PARTNER
Benefits of OTC Service and Repair

Ongoing service saves you time and money in the long run, while also improving the reliability of your equipment and extending the lifespan of these critical components. Proactively maintaining of your equipment enhances your operational efficiency and productivity.

At OTC, we leverage our in-house expertise and trusted partners to provide comprehensive maintenance, repair, and refurbishment services for your industrial products.

With our owned stocking warehouses and extensive parts inventory, our experts manage and ship directly to your business. Our knowledgeable team has years of rigorous training and expertise in a wide range of products. Let us handle your service inventory and maintenance so you can focus on your core operations.

Ready to discuss how OTC can help? Contact us today!

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Real World Service and Repair Case Studies

Northern Ohio Steel Mill

OTC’s Expertise in Servicing Industrial Products

Turn to OTC to service and maintain your facility’s industrial products. Our knowledgeable team of experts and OTC’s three decades of experience make OTC a trusted source for servicing your products.

OTC has a team of specialists throughout the United States to serve your business quickly and efficiently. Contact OTC today to see how we can help support your facility’s performance and operations.

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Midwest Distribution Facility’s Repeat Actuator Failures

Problem: High demand conveyance applications were experiencing repeat electronic actuator failures, resulting in unplanned downtime and costly replacements. Annually they would replace 15-20 actuators.

Solution: OTC worked with the distribution facility and a repair partner to repair the electronic actuators instead of replacing them, providing significant cost savings around $2000 per unit.

Results: Critical spares are always on the shelves and the facility is seeing annual savings between $30,000 and $40,000.

Midwest Steel Stamping

Midwest Steel Stamping Plant’s Hydraulic Failures

Problem: The facility’s hydraulic cylinders continued to fail, resulting in downtime while waiting for new hydraulic cylinders to be ordered.

Solution: OTC worked with a stamping plant to create a repair program for the hydraulic cylinders. All “failed” cylinders were staged for OTC to pick up and manage the repairs. Upon repair completion, units were stocked as critical spares.

Results: OTC’s repair process reduced total plan downtime by having a reliable spare on the shelf and reduced costs vs. buying new units.

OTC’s Expertise in Servicing Industrial Products

Turn to OTC to service and maintain your facility’s industrial products. Our knowledgeable team of experts and OTC’s three decades of experience make OTC a trusted source for servicing your products.

OTC has a team of specialists throughout the United States to serve your business quickly and efficiently. Contact OTC today to see how we can help support your facility’s performance and operations.

Contact Us Today