Overview
When two main industrial air compressors in a major gas company’s facility lost both air ends, the company faced drastic revenue loss. After the company reviewed its options, only OTC Rental could provide air compressor rentals on the scale needed to solve the problem when time mattered most.
- Customer: Oil & Gas Manufacturer
- Relationship with OTC: 6 years
Challenges
Faced with the critical failure of the two main industrial air compressors , a major gas company’s entire operation had to shut down. During this downtime, the company was losing $1 million per day. Their main and backup compressors could each produce up to 85,000 CFM at 50 PSI. Due to the compressors’ unique build and operational requirements, there was no easy way to replace or repair them without incurring significant revenue loss.
Ordering new compressors would take months, and there was no way production could be shut down that long. Air compressor repair was an option but would still cost them millions waiting for the repairs to be completed. With no easy answer, the company turned to multiple suppliers for air compressor options, but only one had the solution.
Solution
After being contacted by the company, the OTC team immediately set to work on a solution. As the only supplier in the country with a fleet of specialized compressors and with an extensive and deep inventory of industrial equipment rentals , OTC was able to identify four compressors that could overcome the deficiency. With limited footprint available, OTC offered a solution of providing (4) 5Cll300M2 compressors along with 24/7 on-site technician monitoring.
Results
OTC Rental's swift response got the facility back online within days, not months, dramatically reducing downtime losses. OTC was the only supplier in the country that could provide air compressor rentals of this scale, delivering unrivaled emergency compressor service and rapid response that met the urgency of the challenge. When millions were on the line, OTC delivered.
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