Total Service Solutions for Pumps, Motors, & Air Compressors
Predictive Maintenance and Service Capabilities
When you are looking to service and maintain your pump, motor, or air compressor, there is only one trusted solution: OTC Industrial Technologies. OTC is the only full-service provider who can monitor and alert a customer when there is an issue with their equipment, as well as diagnose and fix the problem. No one else provides a full-service solution and equipment reliability like OTC.
Our powerful service capabilities make OTC the go-to option for pump, motor, and air compressor repairs and maintenance. No matter where you are located, we can get you back up and running in no time.
To ensure your equipment continues to run smoothly, we can also monitor your equipment using
predictive automated intelligence and preventative maintenance efforts to alert you to a potential
issue before it becomes a problem.
Let OTC take the worry out of maintaining your equipment!
Ensure Your Equipment Runs Smoothly:
Contact Us Today!
Pump Customer Service Agreements
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Standard
Plant Audit
- Document plant installed base of client-identified critical equipment
Vibration Route
- Vibration checks on selected assets
- Monthly Vibe health report
- Monthly Asset condition report
- Analysis of over-target vibration readings
- Identification of root causes
- Corrective action work scope created and quoted
Monthly Asset Inspection of Critical Equipment
- Vibration Route only
Continuous Monitoring
- Condition monitoring for specified asset to diagnose root cause and system correct action
- 15% discount
Troubleshooting
- Certified technician / 5% discount
Repair Labor Rate Discount
- Not available in Standard option
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Plus
Plant Audit
- All benefits of the Standard CSA option
Vibration Route
- All benefits of the Standard CSA option
Monthly Asset Inspection of Critical Equipment
- Asset inspection documenting discovered conditions and recommendations
- Abnormally functioning equipment support via diagnostic tools, corrective action plan, work quote
Continuous Monitoring
- Condition monitoring for specified asset to diagnose root cause and system correct action
- 20% discount
Troubleshooting
- Certified technician / 10% discount
Repair Labor Rate Discount
- 10% discount off labor rates
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Premium
Plant Audit
- All benefits of the Standard/Plus CSA option
Vibration Route
- All benefits of the Standard/Plus CSA option
Monthly Asset Inspection of Critical Equipment
- All benefits of the Standard/Plus CSA option
Continuous Monitoring
- Condition monitoring for specified asset to diagnose root cause and system correct action
- Includes one annual 2-week monitoring event
- Additional events at a 25% discount
Troubleshooting
- Certified technician / 15% discount
Repair Labor Rate Discount
- 15% discount off labor rates
Compressed Air Customer Service Agreements
With three levels of agreements to choose from, you can find the support and service that works best for your business. Get peace of mind with OTC’s service agreements.
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Custom Preventative Maintenance
- 24/7 service support
- Complete air system checks
- Multi-point inspection
- Preventative maintenance schedules analysis
- High quality OEM or OEM-equivalent replacement parts
- Customized customer service agreements
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5-Star Preventative Maintenance
- All Benefits of the Custom Preventative Maintenance package
- Factory warranty support
- Oil Stop, Inlet/Inloader, Regulator/Vent, Discharge Check, Min. Pressure, and Thermostatic Regulating Valves
- Oil analysis program
- Oil Separator
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Full Responsibility
- All benefits of Custom and 5-Star Preventative Maintenance packages
- Bumper-to-bumper warranty protection
- Repairs required and component rebuild and replacement
- Support to maintain warranty requirements
- Fixed yearly costs on parts and labor
OTC takes the worry out of maintaining your equipment
Consider outsourcing your service and maintenance with our superior customer service agreement options.
Pump and Motor Service & Repair
OTC provides process equipment and reliability solutions by implementing predictive maintenance programs. As the only industrial equipment experts to offer a true turnkey predictive maintenance solutions package, we can target your specific application and equipment needs, including motor repair up to 10,000 HP. Count on OTC’s technical expertise, operational integrity, and superior service for your pump and motor service and repair needs.
Predictive Maintenance Service Offerings
Our end-to-end technology and engineering program provides automated intelligence for maintenance teams, combined with proactive solutions that minimize unscheduled downtime – saving you money in lost productivity and reducing repair costs.
Our turkey service and custom-configured/programmed system includes:
- Hydraulic Institute certified system assessment
- Best-in-class, reliable hardware component
- Complete customization to suit your application(s), including component configuration and programming
- On-site installation and testing
- Cloud-based dashboard offering real-time data, historical data storage
- Secure, high-speed wireless service or connection to your IT network
- 24/7 remote monitoring as a service (MaaS) by the same team that designed and installed your system
- OEM certified equipment maintenance/repair services
Build equity in your process by working with OTC’s predictive maintenance program. Our dedicated local teams are ready to do the heavy lifting, saving your team time and ensuring maximum uptime.
Pump & Motor Service & Repair Customer Service Agreements
A customer service agreement for efficient, uninterrupted rotating equipment is critical for your business. Our agreements identify problems in their infancy through a wide range of capabilities to ensure optimal performance:
- AC & DC Motor Repair up to 10,000 HP
- Mechanical Repair
- Fabrication
- Welding
- Custom Engineered Solutions
- High Voltage and Commercial Electrical
- Traction Equipment
- Balancing
- Synchronous Motors
- Pump Repair
- And More!
Flexible options are available to guarantee optimal performance and prevent costly downtime. We proudly serve industries such as mining, manufacturing, municipal water, large project and more.
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Top Services Offered
- On-site technicians including manpower supplementation
- Electrical support through thermography, troubleshooting, preventative maintenance
- Laser tracking and special alignments
- Vibration monitoring/reporting on pumps, motors and gearboxes
- Field balancing and alignments on fans, motors, and rotating equipment
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Applications Covered
- Transfer batch or continuous process pumps
- Boiler, condensate, and cooling water
- Chemical feed pumps and systems
- Water and wastewater transfer and processing
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Products Covered
- Compressed Air Products
- Air Compressor Rentals
- Compressed Air Piping
- Nitrogen Generation
- Cooling Systems
- Vacuums
- Blowers
Air Compressor Service & Repair
OTC services all brands of compressed air equipment, including Quincy Compressor, and offers a variety of service options to meet your exact needs, regardless of if you need your compressor serviced or repaired.
With OTC’s leading customer service and support, our experienced technicians can take care of your equipment, while you take care of your business. Our flexible customer service agreements provide the tools and resources needed to get the most out of your equipment.
Air Compressor Customer Service Agreement Options
Customer Service Agreements (CSAs) take the worry out of maintaining your compressed air unit. Our technicians focus on eliminating issues before they happen, providing rapid solutions to get operations up and running quickly, and providing you with maximum equipment reliability.
A CSA for your compressed air system helps you maximize performance, reliability, and your equipment lifecycle with benefits such as:
- Lower Operating and Repairs Costs
- Fewer Breakdowns and Interruptions
- Diminishing Risk
- Extended Life
- Knowledgeable Factory-Trained Technicians
Flexible options are available to get the features and benefits you need that you won’t find from our competition.
Services Offered
A customer service agreement for your pump allows you to identify problems in their infancy, producing the following benefits:
- Reduced Downtime
- Increased Throughput
- Extended Life
- Increased Safety
- Access to PMT Expertise Nationwide
Flexible options are available to guarantee optimal performance and prevent costly downtime. We proudly serve industries such as mining, manufacturing, municipal water, large project and more.
Trust OTC For Your Service and Repairs
No matter if you need service repairs on your air compressor, pumps, or motors, OTC is here to help. We have provided our customers worry-free, cost-effective service and repair solutions. To keep your equipment running smoothly, chat with one of our experts to find the right solution for your business. You take care of your business, we’ll keep your equipment running.
Trust OTC For Your Service and Repairs
No matter if you need service repairs on your air compressor, pumps, or motors, OTC is here to help. We have provided our customers worry-free, cost-effective service and repair solutions. To keep your equipment running smoothly, chat with one of our experts to find the right solution for your business. You take care of your business, we’ll keep your equipment running.
