OTC Insights Team
Established in 1963, OTC Industrial Technologies is one of the largest industrial distributors & service providers in the United States. We're committed to seeing industrial operations advance through expert technical solutions & unmatched support using our years of experience.
Preventative maintenance is essential for keeping compressed air systems running efficiently and avoiding costly breakdowns. At OTC Industrial Technologies, we offer a variety of Customer Service Agreements (CSAs) designed to support any customer and their unique equipment needs.
Since 1963, we've partnered with a wide range of industries to provide top-tier preventative maintenance and repair services for quality, clean, dry compressed air. As North America's largest independent air compressor distribution and service company, our compressed air experts ensure that your machinery operates at peak performance, helping you prevent breakdowns, reach production goals, and extend the lifespan of your equipment.
With OTC's compressed air preventative maintenance and repair capabilities, you can rely on a proactive approach to maintain your compressed air systems, tailored to fit the demands of your business. Let's take a closer look at the different CSA options offered and how they can benefit your operations.
Complete Compressed Air Equipment Preventative Maintenance Services
When it comes to industrial compressed air machinery, there is no greater return on investment than following a preventative maintenance schedule for your equipment.
By adhering to a well-defined preventative maintenance program for compressed air equipment, it can:
- Prevent Breakdowns
- Minimize Downtime
- Lower Repair Costs
- Extend Machinery Lifespans
- Maximize Productivity & Product Quality
- Help Maintain Safe Working Environments
- Save Time & Money
Customer Service Agreements (CSA) - A Complete Preventative Maintenance Solution
OTC's full array of preventative maintenance services is designed to meet each customer's specific needs and keep their compressed air equipment operating at peak efficiency.
We offer three levels of Customer Service Agreement (CSA) options:
Custom Preventative Maintenance
This agreement offers a regular, multi-point compressed air system inspection that includes:
- Safety Valves
- Basic System
- Preventative Analysis
- Control Items/Valves
- Electrical System
- Operation Pressures & Temperatures
- Compressor System
- Oil Change
- Oil Filter
- Air Filter
- Clean Oil Scavenge Line
- Lubricate Motor Bearings
- Rebuild Moisture Trap
5-Star Preventative Maintenance
Our 5-Star CSA includes all Custom Preventative Maintenance services and required maintenance repairs.
It also offers all preventive maintenance, and rebuild of compressor control items, including oil stop valve, inlet/inloader valve, regulator/vent valve, discharge check valve, minimum pressure valve, and thermostatic regulating valve. This also includes the oil separator.
Full Responsibility "Bumper to Bumper"
This Customer Service Agreement includes all features of the Custom Preventative Maintenance AND 5-Star Preventative Maintenance agreements. Plus, it includes all repairs required, component rebuild and replacement, and fixed yearly costs on parts, labor, and travel expenses.
Additional Service Offerings
In addition to our Customer Service Agreements, OTC also provides other valuable services, such as:
- Parts only agreements
- Advanced parts ordering for on-time service
- Billing options to meet maintenance budgets
Commercial Compressed Air Equipment Repair Services
With over 6 decades of knowledge and experience to draw upon, OTC offers an unmatched level of compressed air repair service advantages, including:
Repair Expertise on All Air Compressor Makes & Models
OTC performs complete repair services on industry leading brands, including Atlas Copco, Gardner Denver, Ingersol Rand, and all other equipment makes and models. From simple repairs to major overhauls, we are your single source solution.
Factory Trained Technicians
Our team of over 300 compressed air equipment technicians has years of experience working in the industry. In addition, they undergo many hours of factory sponsored training to ensure they utilize the latest repair technology and methods to meet our customers' specific repair needs.
24/7/365 Emergency Repair Service
There is no convenient time for compressed air equipment to break down. OTC offers complete repair services whenever, and wherever needed, 24/7, 365 days per year. Whether it is 3:00PM or 4:00AM, our team will be there to get your equipment up and running again.
Wide Service Area
As the largest compressed air equipment distributor in North America, OTC offers unmatched service coverage. Our expansive reach allows us to provide complete repair services to more customers faster, across a wider geographic area.
Fully-Stocked Parts Inventory
OTC maintains a large inventory of parts for all major compressed air equipment brands, including top quality OEM, and OEM equivalent components. We have the right parts needed to get our customers' air systems operating at top performance again quickly and efficiently.
Expert Repair Support
In addition to our comprehensive compressed air equipment repair services, OTC provides customers with full access to our subject matter experts, who can answer questions concerning technical guidance, troubleshooting, and machinery operations.
A Reliable Long-Term Compressed Air Preventative Maintenance & Repair Partner
For more than 60 years, OTC's repair and preventative maintenance services have helped our customers get the most from their compressed air system investments by maximizing their equipment's productivity, performance, efficiency, and lifespan.
Contact an expert today to learn more about how our preventative maintenance and repair services can positively impact your organization.